Interpreting Services

Professional Interpreting Services

Qualified, DBS-checked interpreters in 300+ languages, in person, by telephone 24/7 or by video. Trusted by NHS trusts, HM Courts & Tribunals and UK solicitors.

Last reviewed by the Prism Linguistics team

Prism Linguistics provides professional interpreting services across the UK in more than 300 languages. Face-to-face, telephone (24/7), video and conference interpreters for NHS trusts, HM Courts & Tribunals Service, the Home Office, police forces, local authorities, solicitors and private clients. Quotes come back within one hour during office hours.

We've been arranging interpreters since 2013, drawing on a pool of 20,000+ vetted linguists. Some bookings are routine: a GP appointment, a parents' evening. Others are anything but, such as a rare-language asylum interview in a language most UK agencies can't source. Both get the same care.

Qualified interpreter services for the public and private sector

Most of our interpreter bookings come from organisations that can't afford a misunderstanding: NHS trusts, HM Courts & Tribunals Service, the Home Office, police forces, local authorities and immigration solicitors. The rest come from businesses and private individuals who need the same standard for a meeting, a hearing or an appointment.

Every interpreter we assign is vetted and professionally qualified for the work in question, and those working in the NHS, courts, police stations, schools and safeguarding settings hold a valid Enhanced DBS certificate. Where the language is common, that vetting is straightforward. Where it isn't (Tigrinya, Kinyarwanda, Dinka and other rare languages), it's where we earn our keep, because the UK pool of qualified interpreters in those languages is tiny.

Interpreting is one part of what we do. You can see all our language services on the services page, and the full A to Z on our languages directory.

Modes of delivery

Face to face, telephone or video interpreting: which one fits?

The right mode depends on the setting, the notice you have and how sensitive the conversation is.

Face to face interpreting

The interpreter attends in person. Best for court hearings, hospital appointments and anything long, sensitive or legally significant. In major UK cities we can usually arrange face-to-face interpreting within 2-4 hours.

Telephone interpreting

On-demand telephone interpreting in 300+ languages, 24/7, 365 days a year. Connects within minutes, which is why NHS teams and council out-of-hours services rely on it.

Video interpreting (VRI)

Video remote interpreting adds the visual link a phone call can't give you. Useful for remote consultations and multi-site meetings where body language matters but nobody can travel.

British Sign Language

NRCPD-registered BSL interpreters for the NHS, courts, employers and live events, either on site or over video.

At a glance

Comparing the four main interpreting modes

Face-to-face, telephone, video and conference interpreting compared
Mode Best for How quickly Typical settings
Face-to-face Long, sensitive or legally significant appointments Usually 2-4 hours' notice in major UK cities Court hearings, hospital appointments, safeguarding meetings
Telephone Short conversations at short notice Connects within minutes, 24/7 GP reception, emergency triage, council out-of-hours
Video remote (VRI) Visual contact without travel Arranged in advance Remote consultations, BSL, multi-site meetings
Conference (simultaneous) Multilingual events with live audiences Booked in advance, with equipment Industry conferences, summits, multi-day events

Court interpreting for tribunals, hearings and solicitors

Legal work is unforgiving. A mistranslated answer at an immigration tribunal can sink a case, so court bookings go to interpreters with legal experience and current DBS checks, and we accept Legal Aid Agency rates for publicly funded matters. UK solicitors book us for first-tier tribunal hearings, solicitor-client conferences, witness statements and family court work.

A word of advice, whoever you book with: for HMCTS work, ask whether the interpreter holds a legal interpreting qualification such as the DPSI, and whether they're NRPSI-registered. Those are the right questions, and we're happy to answer them for every booking. More on our legal sector work, or go straight to a language, for example an Urdu court interpreter.

NHS interpreting and medical appointments

Medical interpreting is core work for us. NHS trusts and GP practices book us for outpatient clinics, GP appointments, mental-health assessments, maternity care and discharge planning. Face-to-face suits most clinical appointments; for a short pharmacy query or a triage call, telephone interpreting gets a linguist on the line within minutes.

Every interpreter working in a healthcare setting is DBS-checked and used to clinical conversations, including the awkward ones. Details on the healthcare and NHS page.

Police interviews, local authority work and private appointments

A custody-suite interview at 2am needs an interpreter who is police-cleared, calm and precise. We supply interpreters to UK police forces for suspect and witness interviews, and to local authorities for safeguarding meetings, housing appointments and school reviews.

Private clients use us too, for solicitor meetings, medical appointments and personal matters. Private interpreting bookings are handled with the same vetting and the same discretion as our public-sector work.

Conference interpreting, simultaneous and whisper

For events we provide simultaneous, consecutive and whisper interpreting, with booth and equipment hire available UK-wide. Simultaneous interpreters work in pairs from a booth; whisper interpreting suits one or two delegates in a larger meeting. If you're not sure which your event needs, tell us the format and we'll advise. Full details under conference interpreting.

English to Polish, Urdu or Arabic: interpreters both ways

People often search for an "English to Polish interpreter" as if the direction were fixed. In practice a working interpreter carries the conversation both ways, English to Polish and Polish back to English, in the same breath. What matters is that they're qualified for the setting.

The most requested pairs have their own pages: book a Polish interpreter, find a Romanian interpreter for a tribunal or medical appointment, or an Arabic interpreter covering regional dialects. For everything else, the A to Z of languages lists all 300+.

How it works

How to book an interpreter

  1. 1

    Tell us about the appointment

    Use the online quote form or call +44 (0) 20 3880 6688. Tell us the language, the date and time, the location, and whether you need the interpreter in person, by telephone or by video.

  2. 2

    Get a quote within the hour

    During office hours a UK project manager replies within one working hour with a clear price and any compliance notes, such as DBS status or Legal Aid Agency rates.

  3. 3

    We confirm your interpreter

    We match the booking to a vetted interpreter with experience of your setting and send confirmation with the interpreter's details. Telephone interpreting connects even faster, usually within minutes, 24/7.

How much does interpreting cost in the UK?

There's no single answer, because interpreting is priced per assignment. The main factors are duration, location, the language and the setting. A one-hour telephone call in Polish costs a lot less than a full-day simultaneous team with booths. Telephone interpreting is charged by the minute; face-to-face is priced for the session, with travel considered.

Two things we can say plainly. We accept Legal Aid Agency rates for publicly funded legal work, and the quote is free, with a reply within one working hour during office hours. No obligation either way.

Confidentiality and UK GDPR

Interpreted conversations are often the most private ones people have: an asylum interview, a diagnosis, a police statement. Our interpreters are bound by confidentiality, we'll sign an NDA where you need one, and our information handling is UK GDPR compliant. Booking details go only to the interpreter assigned to your job, and no further.

Need a translator instead?

Interpreting is spoken; translation is written. If it's a document you're dealing with, our translation services cover the same 300+ languages, and certified translation handles anything the Home Office, UKVI, HMCTS or a university needs to accept.

Questions people ask

Interpreting services FAQs

How much does interpreting cost in the UK?
Interpreting is priced per assignment, based on duration, location, language and setting. Telephone interpreting is charged by the minute; face-to-face work is priced for the session. We accept Legal Aid Agency rates for publicly funded legal work. Send us the details and we'll reply with a clear quote within one working hour, during office hours.
How quickly can you provide an interpreter?
Telephone interpreting is available 24/7, 365 days a year, and usually connects within minutes. Face-to-face interpreters in major UK cities can normally be arranged within 2-4 hours. For rarer languages, or appointments outside city centres, give us as much notice as you can.
Are your interpreters qualified and DBS-checked?
Yes. Interpreters working in the NHS, courts, police stations, schools and council safeguarding hold a valid Enhanced DBS certificate, and we match every booking to a linguist with experience of that setting. We can document qualifications and DBS status for any booking on request.
Do you provide interpreters in rare languages?
Yes, this is a specialism of ours. We cover more than 300 languages and dialects, including rare African and Asian languages such as Herero, Dinka, Nuer, Susu, Zaghawa, Kinyarwanda and Tigrinya, where the UK pool of qualified interpreters is very small.
What is the difference between face-to-face, telephone and video interpreting?
Face-to-face means the interpreter attends in person, which suits long, sensitive or legally significant appointments. Telephone interpreting connects you to an interpreter by phone within minutes, 24/7, and works well for short conversations. Video remote interpreting (VRI) adds a visual link, useful when body language matters but nobody can travel.
Do you accept Legal Aid Agency rates?
Yes. We work with UK solicitors on publicly funded immigration, asylum, family and criminal matters at Legal Aid Agency rates. Tell us the matter type when you book and we will confirm the rate that applies.

Need an interpreter?

Tell us the language, the setting and the date. We'll reply with a clear price within one working hour, and telephone interpreting is available right now, 24/7.